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Customer Feedback
Thanks so much folks for your
comments I value each of you. "I received your appraisal and your offer... You are welcome for the trust I have shown in you but you have earned the trust as evidenced by the excellent comments about you on several websites and your dealers certification. I am sure you know that I, (and probably no one) didn't easily put a $1000 .00 plus worth of items in the mail without some concern. As I recently told my best friend, who had said this was totally unlike me, sometimes you have to go with your gut instinct and TRUST SOMEONE. You earned the trust and as I said before, I like the way you operate. As I said before, if you ever neeed a reference, I will be more than happy to vouch for you." D.G. Kentucky "Hey Paul - Thank you for your reply... I've always had reservations about dealing with people on the internet, but you have been an exception.... Thank you!" L.H. New York "... closing the estate so you can understand I was under pressure to obtain fair value for these. Sending them across the pond concerned me but after speaking with you I went with my instincts. I was surprised at how easy it all was... Thank you for your fast wire payment and for all your help and advice." T.G. United Kingdom Your honest pricing and description of the dagger, as well as the photo's showing the small blemishes of time were right on. I got what I wanted.........a nice dagger in good condition. Not a perfect museum piece............but not corroded junk either. I got my money's worth! I would gladly refer anyone interested in these type of collectibles to Lakesidetrader. You folks are fair and honest. Feel free to use any of my correspondence to show others. G.M. South Carolina I recently had the privilege of dealing with Paul Hogle concerning a world war II item I wanted to sell. He was honest and efficient during every facet of the transaction. He always replied quickly to my emails and gave very complete instructions as to how to ship the item for his final approval. The price he quoted me for the item was very fair, and the money was transferred to my account the next day after he received the item. I could not have asked for a smoother transaction. A.V.M Kentucky "Received payment so quickly... I have never before done business on the internet except when my daughter bought something on Ebay. Thanks for the detailed instructions. You are very trustworthy." E.G Great Britian "Hi Paul,dagger arrived OK.The pictures that you took did not do it justice,it is a really nice dagger! it's nice to see that there is still some nice stuff out there." R.R. United Kingdom "I have known Paul for about 18 months when I started collecting. As a newer collector, Paul freely gave his time and experience to ensure I didn't get steered wrong. I purchased a nice SS dagger from him and was very satisfied with his accurate description, price and customer service. Whether your a seasoned collector or a new one like me you will have a great buying experience if you stick with Paul. If you have any questions concerning Paul feel free to contact me." C.C. Virginia "Thanks Paul for your time talking me through this. With so much to do and so many people to deal with my mothers estate... your advice reassured me. I appreciate your support and following through with prompt payment." R.S.Canada "Paul, Good Day! Got no words except, UNBELIEVEABLE! This as close to MINT as anyone could ask for!... I am so fornunate that I e-mailed you last week [on a whim] and snagged this one! Fantastic leather! Check the forum, I gave you a blatant plug! Your friend and customer." R.J. New Jersey "I appreciate you making the extra effort to meet and exceed my needs as a customer, and were patient in helping me to decide what I wanted. I hope to do more business with you in the future and still enjoy perusing your web page. Your professionalism has made all the difference in the world, and far surpassed anything available through eBay or another private sale...PS: Please feel free to use my feedback on yoru web page. Although my words fail to accurately describe the dedication to the hobby and integrity you have, I need to say thank you." C.C. Canada "I received the Horster dagger today and I am VERY PLEASED with it! I'm amazed by how accurately you describe these pieces! Your honesty and integrity should never be questioned by any of your customers. It's very rare these days, to find someone who truely cares about what they are selling and who they are selling to. Please feel free to post this in your feedback column if you wish, as you have more than earned my respect and all my future business!" J.O. Indiana "The dagger came today, what a fantastic overseas transaction. I was treated very well throughout and the surprise of a golf shirt and the dagger case was uncalled for as the the whole deal was already great. Ship on a friday and in the UK monday, outstanding! I will certainly buy from you as soon as I can." D.M. Scotland
"my name is Gino, I'm 17 years old and i'm from Holland,I just want to thank you for sharing knowledge with us( beginning collecters). I recently almost purchased a Hitler jugend fahrtenmesser, with some 'collector' telling me how original it was, how desired( with motto) a real minty, it was his fathers, and so cheap, only 300 euros. i said i had to think about it, and when i was at school, i found your site revealing stuff I did not know, like the lip on the scabbard, and when i saw the knife again, i saw it was a real faker, and so was the dealer. i obviosly told the collector he was a fraud and me and my friends told him to go do something with himself. I would be 300 euros poorer,(which is a lot of money when youre 17) and stuck with a fake HJ knife, if it was'nt for you! thank you once again." G.Z. Netherlands "Thanks for the great examples of these 2 knives!!!!!this is just the condition I've been wanting" R.D. Illinois "The Land Customs arrived today. It is wonderful. Thanks so much. I was struck by how "silver" the aluminum fittings were! Anyway---it's great!" G.H. Germany "I got the flag on Sat. My fault, I could not get to the post office until then. The flag is a beauty. T.D. Toronto "Got the Hlinka last night, it looks fine, thanks..." G.W. England "...was no problem, I am very happy and am going to keep it. The badge was a pleasant surpise... Thanks" G.D Florida "Wow, Paul what can I say thanks very much I received my parcel and also received a very nice surprise upon opening thanks heaps for the armband your service is A1,I am very happy with the dagger..." A.G. Australia "I am very pleased with the dagger that I bought from you... I would not hesitate to buy from you again." B.T. Ohio "...before and waited 2 weeks to show up so I didn't expect it till next week... Thanks" P.C. Tennessee "I recieved the package Friday and couldn't be happier. This is the first chance I've had to E mail you. My experience with you was "First Rate" and the dagger was very accurately described. I wouldn't hesitate to do business with you in the future." K.S. Florida "Received the package today. All is fine as I knew it would be. That Max Weyersberg 2nd Luft is a beauty. Thanks...." D.R. Texas "Well after all this time I am finally holding in my hands the dagger.You are a true man of your word! Exactly as you described. I am well and truly pleased. Better than I had hoped. Thank you my friend . I really look forward to having dealings with you again soon.Thanks also for the cloth badge." P.M. New Zealand "WOW what a surprise on
Friday morning. The doorbell rang at 9:00 a.m. and guess what was
delivered to me. The 4 daggers. Gee that was extremely fast. Now that is
what I call REAL PROFESSIONAL CUSTOMER SERVICE. Also all the daggers are
SIMPLY AWESOME. Better than you described them on your site. AWESOME....
To say I am pleased is an understatement. I am in AWE!!! There are no
words to describe how satisfied I am with the daggers and the service you
provided. This is by far the best company I have dealt with over the
internet in years. Thank You. I will be doing more business with you in
the future." H.C. California
I look forward to serving you too! |
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